We understand that sometimes, items your purchase are simply not right for your environment. They do not match your décor, or you simply do not like them. If you are unsatisfied with a product for any reason, you may return the item to Lighting Gallery within 60 days of delivery, or exchange it for something else (restocking fees may apply, see below). We want to ensure you get the right product for your space.
Sorry, we cannot accept returns on:
-Custom and built-to-order items
-Floor models, Open Box, and Clearance Items
-Large orders (single fixtures over $5,000, orders totaling over $5,000 on multiple quantities of the same fixture)
-Any product that has been modified, installed, or used in any way (including cut, clipped or stripped wires)
-Items not in resalable condition or items missing the original packaging
-Items not purchased by the original customer (we require the original purchase receipt)